Poka Program: applying digitalisation to reduce incidents

30 Jan, 2023

At Importaco we are focused on excellence in each and every one of the departments in our company. We do this by implementing a series of strategies to improve every aspect of the value chain. These include applying the POKA program.

This is the digital version of the Proa Project, which aims to highlight our commitment to food safety, quality, and innovation in the production of nuts, dried fruit and mineral water. This application is used in the factory and provides operators with easy access to procedures related to quality and food safety. It also allows us to conduct and monitor comprehensive quality inspection reports and communicate them to data controllers.

The end goal of applying it is to reduce incidents and operational risks while improving training and access to quality information. Through this, we optimise communication between employees by sharing lessons learned and we foster transversal collaboration within the company. This has allowed us to build a culture of standardisation between factories, ensuring a protocols-based way of working through the creation of a network of teams.


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A commitment to quality and innovation

Each Importaco employee has received specific training on how to use the computer tablets, through which he or she can get to know the operating procedures and work instructions, as well as the tasks assigned to the production line.

Thanks to this system, our teams report in real time on the status of the machinery and the processes developed within the factories. This program also has a closed-loop approach to problem solving that supports and engages all employees in the group’s cross-departmental collaborative culture.

As part of our commitment to innovation and technology, applying this programme is fundamental for Importaco, as it has enabled us to speed up processes and guarantee compliance with protocols such as particle size control, container tightness and hygiene processes.